Your home, your safety

Gentoo is responsible for making sure your building is safe for you to live in. This includes managing risks from fire and structural failure.

Gentoo is accountable to The Building Safety Regulator, who was established under the Building Safety Act 2022 to:

  • regulate higher-risk buildings
  • raise safety standards of in buildings

As a customer living in a high-rise residential building, you have new rights under the Building Safety Act 2022. This includes your right to know who is legally responsible for managing fire and structural safety your building and rights to request information about your building.

To find out more about your rights under the Building Safety Act 2022visit:  https://buildingsafety.campaign.gov.uk/your-home-your-safety/

Latest articles

30 January 2025

Brand new roles created to transform our service to customers

We have created brand new property roles to continue to transform the services ...

21 January 2025

Proposals for 294 new affordable homes in Sunderland

We have submitted proposals to build 294 affordable homes on brownfield land between Chester Road...

Our Southwick office is moving
20 January 2025

Our Southwick office is moving

Back in July, we shared our plans for reviewing our office locations to provide a better service ...