Our Athenaeum and Havelock offices are moving to City Hall

Our Athenaeum and Havelock offices will permanently close on Friday 12 August. Our new office at City Hall will open on Monday 22 August.

If Athenaeum or Havelock is your local area office, your new local area office will be City Hall.

The City Hall office is in the city centre of Sunderland, and the address is:

City Hall
Plater Way
Sunderland
SR1 3AD

Between Friday 12 August and Monday 22 August, you can still contact your Neighbourhood Co-ordinator. Visits can be arranged at your home or at another Gentoo office until our office at City Hall is open.

The opening times for the office at City Hall will be:

  • 9am to 4pm Monday to Thursday
  • 9am to midday on Fridays

From Monday 22 August, Neighbourhood Co-ordinators for Central Sunderland will be based at this office.

Our City Hall office will have:

  • interview rooms so you can speak privately with your Neighbourhood Co-ordinator
  • a reception area with internet access
  • a free phoneline so you can report a repair
  • advertisements for homes that are available to rent

The Gentoo reception area will be on the ground floor, where you can come speak to us about any of your housing needs. You can still visit Athenaeum and Havelock until Friday 12 August.

Latest articles

30 January 2025

Brand new roles created to transform our service to customers

We have created brand new property roles to continue to transform the services ...

21 January 2025

Proposals for 294 new affordable homes in Sunderland

We have submitted proposals to build 294 affordable homes on brownfield land between Chester Road...

Our Southwick office is moving
20 January 2025

Our Southwick office is moving

Back in July, we shared our plans for reviewing our office locations to provide a better service ...