General enquiries
Information about our general telephone number, online enquiry form and opening hours.
Neighbourhood Co-ordinators
Neighbourhood Co-ordinators engage and work with customers, leaseholders, residents and the wider community to have a positive effect on people’s lives.
Schemes and scheme managers
Names, addresses and contact details of sheltered housing and extra care schemes and scheme managers.
Our local offices
We have offices in City Hall, Doxford International Business Park, Houghton, Southwick and Washington.
Complaints procedure
We welcome all feedback so we can improve our services for customers and residents.
Compliments
We love to hear about the good work our staff do. Use this form to leave a compliment for a member of staff.