Welcome to Gentoo

We are a housing association that provides homes for more than 60,000 people.

We’re here to help you manage money worries

Get free, confidential money advice from our Money Matters team. Help with benefits, budgeting, debt, energy bills and household costs.

Rent and service charges 2026-2027

4 March 2026

Each year we review our rents and charges so we can continue to provide safe, well‑maintained homes and neighbourhoods.

This week we will be writing to customers to update you on your new rent and service charges. We understand that this change may feel worrying, and we’re here to su......

Latest news

13 March 2026

New text message number 07860 021 199

We’ve introduced a new mobile number — 07860 021 199 — to help us send clearer, more personalised...

10 March 2026

Consultation on plans for 49 new affordable homes in Hetton-le-Hole

We have launched a public consultation on proposals to deliver 49 high‑quality,...

26 February 2026

Families welcome the official opening of new play park at Blackie Park

Local residents gathered this week to attend the opening of our brand-new play park at Blackie Pa...