Welcome to Gentoo

We are a housing association that provides homes for more than 60,000 people.

Pay your rent
Report a repair
Find a home
Gentoo Building Doxford Park

Our Customer Engagement Strategy

We have launched our brand new customer engagement strategy. 
Developed in close partnership with customers, it reflects our shared commitment to doing things differently placing customers at the heart of everything we do, strengthening relationships, and ensuring transparency across our services. 
Featured article

We have invested £250k into our future workforce as we welcome 25 new apprentices
10 September 2025

We have welcomed 25 apprentices to the organisation, after a successful open day with over 500 candidates attending the event at our head office in May.  

In one of Sunderland’s biggest apprentice intakes in 2025, we prioritised applications from our customers and young people leaving......

Latest news

9 September 2025

We've launched our new Lettable Standard

We’re happy to announce the launch of our newly refreshed Lettable Standard, developed in close p...

We're proud to be supporting Gas Safety Week 2025
8 September 2025

We're proud to be supporting Gas Safety Week 2025

We are proud to be supporting Gas Safety Week 2025 to raise awareness about the importance of gas...

8 September 2025

We've partnered up with Love, Amelia to provide school uniforms for over 565 children

We are proud to announce our par...

View all news items